The global coronavirus epidemic, COVID-19, has impacted our support team staffing levels - our phone lines are temporarily closed. We have diverted our support team to address website and chat support enquiries. To submit an enquiry, click the Chat Now icon or submit a Support Enquiry through the Contact Us page on the website. We are doing everything we can to return to normal services and appreciate your patience during these unprecedented times.

Forgotten account password

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To reset your account password, please enter your account reference or domain name below. An email with instructions on how to reset your account password will be sent to the email address associated with the account.

Has your email address changed?

If your email address has changed or the information that we have on file is incorrect, please contact Netregistry via accounts@netregistry.com.au to provide verification of your identity, and we will update the account details accordingly.

Reset your account password by providing your account reference:

Reset your account password by providing your domain name:

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